Each purchase transaction will be governed by the provisions of Legislative Decree no. 206 of 06/09/2005 (Consumer Code); while the information related to conclusion of the sale contract will be ruled by Legislative Decree no. 70 of 09/04/2003 on aspects of electronic commerce and, with respect to protection of data confidentiality, will be subject to the legislation of Legislative Decree no. 196 of 30/06/2003 (Privacy).
For confirmation of the information displayed as subject to Art. 4, paragraph 1, of Legislative Decree no. 185/99 of Art. 12 of Legislative Decree n. 70 of 9 April 2003, the buyer is required to print or save on computer support this document, and the purchase order.
These general conditions of sale apply to relationships with the buyer, and are aimed at the sale, while for other Services offered on the Website one should refer to the “Terms and conditions of use of the website.”
Subject of the contract
With this contract, respectively, SLOWCRAFT sells and the buyer purchases remotely movable products indicated and offered for sale on the website www.slowcraft.it (hereinafter “Website”).
Terms and conditions of purchase
The contract between SLOWCRAFT and the buyer concludes exclusively through Internet by accessing www.slowcraft.it, where, following the procedures indicated, the buyer should register as described in “Terms and conditions of use of the website” and formalize the proposal for the purchase of goods (Purchase Order).
The buyer, by sending electronic Purchase Order, declares to have read and to have accepted these terms and conditions of purchase and undertakes to observe and respect them in his relations with SLOWCRAFT.
When SLOWCRAFT receives the purchase order from the buyer it shall send him/her an e-mail confirmation and order summary, in which the following is indicated: the details of the buyer; short description and price of the goods purchased; shipping charges and any additional charges; procedure and terms of payment; the address where the goods will be delivered; estimated time of the order delivery; conditions of withdrawal.
The contract between the parties is deemed not finished and non-effective if any fault of the above indicated occurs.
All prices listed on the Website are in Euro and are to be considered inclusive of VAT. Shipping costs are explicitly indicated for each product before its purchase and are also to be considered inclusive of VAT.
The prices indicated for each item offered to the public are valid until the time of their exposure and may be subject to change. The buyer is required to check the final sale price shown in the order form before completing the purchase.
SLOWCRAFT reserves the right to refuse orders from users, who do not provide sufficient guarantees of solvency, or with whom any disputes are pending; SLOWCRAFT also reserves the right to refuse orders, by any person, that seem to be anomalous in relation to the amount of products purchased or the frequency of purchases made on the Website.
SLOWCRAFT products can be shipped within Italy and to countries of the European Community.
With the help of couriers and/or shippers SLOWCRAFT will deliver the products purchased to the address specified by the buyer at the time of the purchase order completion.
The shipping costs, unless otherwise indicated, are to be covered by the buyer and are clearly indicated in the purchase order.
Any costs of storage related to inability to deliver the goods to the address specified by the buyer for reasons attributable to the buyer will be charged to the latter.
Methods of payment
The payment by the buyer can only take place through one of the methods indicated at the dedicated webpage of the website at the time of order (credit card, debit card, Paypal or other).
Purchase orders will not be processed by SLOWCRAFT until actual receipt or appropriate confirmation of the payment. The orders, for which SLOWCRAFT does not receive any payment within 5 (five) working days since the order completion, will be automatically cancelled.
If the buyer is an individual, the issue of invoice is not foreseen by default. If the buyer still prefers to get a document valid for tax purposes, it can be requested by sending an e-mail to firstname.lastname@example.org subsequently to the purchase order.
Right of withdrawal
The buyer has the right to terminate the contract in accordance with these terms and conditions of sale, without any penalty and without specifying the reason, within 14 (fourteen) days from the day of receipt of goods, in accordance with articles no. 64 et seq. of the Consumer Code. The right of withdrawal is exercised by the dispatch, within the deadline, of a notice that must contain: the name of the applicant, the code and description of the product to be refunded, the details necessary to make the refund. Such notice must be sent by email to email@example.com or by registered letter with acknowledgment of receipt to SLOWCRAFT Commercial Office, Via Torino 23, 21040 Gerenzano (VA) Italy.
The address to return/send the product to be refunded may differ depending on the product and will be communicated to the buyer upon receipt of the cancellation notice.
To be able to use the right of withdrawal the buyer must return the goods to be refunded by sending them within a period not exceeding 14 (fourteen) days from the date of the cancellation notice sending. The costs and risks associated with the products safe return will be borne by the buyer, who shall send them securely with appropriate guarantees necessary to assure their delivery in perfect condition. The only costs payable by the buyer to exercise the right of withdrawal pursuant to this article are the costs of shipping of the goods to SLOWCRAFT.
The buyer is solely responsible for diminished value of the goods resulting from their handling goods other than what is necessary to establish nature, characteristics and functioning of the goods.
Products must be returned with the appropriate protection, in their original packaging, in perfect condition, with all accessories, instructions and documentation that have been included in the original dispatch.
The right of withdrawal is excluded in relation to supply of the goods made and/or packaged according to customized specifications or clearly personalized.
Reimbursement, following the right of withdrawal, will be activated by SLOWCRAFT as quickly as possible, and no later than 14 (fourteen) days from the date on which SLOWCRAFT became aware of the withdrawal.